FAQ
Where do you ship?
We ship to the following countries:
- Australia
- Canada
- Mexico
- United Kingdom
- United States
Use the country selector at the bottom of the website to select your country and see prices in your local currency. Shipping to these countries is free!
Some products do not ship to all countries; specific exceptions can be found on each product page. If you have questions, or you're trying to shop from a country that's not listed above, contact us and we'll see how we can help!
Unfortunately, BIG BUOY CLUB cannot be responsible for customs fees, duties, or other charges that may be applied to your shipment.
Can I return my item?
For health reasons, we unfortunately cannot accept returns of BIG BUOY CLUB merchandise.
if you’re not happy with your order, please contact us and we’ll do our best to make it right!
What if I need help?
For any other questions or concerns, just drop us a line!
How can I show off my purchases?
Send us a message on Instagram @bigbuoy.club with a pic of you modelling your new items - we’ll feature you on our page!