Where do you ship?

Use the country selector at the bottom of the website to see a list of all the places we ship to. Shipping to most countries is free!

Some products do not ship to all countries, and others require a special order that might incur additional shipping charges. Specific exceptions can be found on each product page. When in doubt, contact us and we'll help!

Unfortunately, BIG BUOY CLUB cannot be responsible for customs fees, duties, or other charges that may be applied to your shipment.


Can I return my item?

For health reasons, we unfortunately cannot accept returns of BIG BUOY CLUB merchandise.

if you’re not happy with your order, please contact us and we’ll do our best to make it right!


What if I need help?

For any other questions or concerns, just drop us a line!


How can I show off my purchases?

Send us a message on Instagram @bigbuoy.club with a pic of you modelling your new items - we’ll feature you on our page!